Carriage and Packing

Flat rate delivery to UK Mainland is £3.95. There are regional differences in shipping rates for zones.

Dispatch

  1. Every effort will be made to fulfil promises of dispatch and delivery to the address shown on the order but no liability for failure to do so can be accepted.
  2. The company reserves the right to make delivery in instalments and in this case to tender a separate invoice may be required.

Damage / Loss in transit

  1. The Company accepts no liability for any loss resulting from the customer’s failure to comply with the carriers requirements with respect to the notification of damage, shortage, non delivery of goods.
  2. Goods should be inspected on receipt and damage/shortages advised in writing to the carriers and ourselves with 48 hours.
  3. Damaged goods returned to the company will only be accepted of previously agreed in writing.
  4. Damaged goods must be retained for inspection at the time of the company’s discretion.
  5. Non delivery must be advised in writing to the carriers and ourselves within 7 days of the date of invoice of purchase.

Returns

  1. Returns of goods supplied in accordance with customers’ orders, cannot be accepted without prior written consent of the company.
  2. Returned goods must be sent carriage paid.

Payment

  1. Orders from customers will require payment prior to dispatch.